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01784 273 880
The Malthouse, Wraysbury Road, Staines, Middlesex TW18 4XP

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Emergency Information

In an emergency

Orthodontic Emergencies are rare and a broken brace does not constitute an emergency.

Removable appliances – If a removable appliance is broken continue to wear the appliance unless it is causing discomfort or does not fit. Contact the practice to book a repair appointment as soon as possible. Please remember to bring all parts of your brace and the models so it can be repaired.

Fixed appliances – If a wire is digging in or a bracket is loose then please use wax provided or a cotton wool ball to cover it and make an appointment for the brace to be repaired. We have breakage appointments between 11 and 11.20 am every weekday, by appointment only.

If you have recently had a brace fitted, you may find your teeth feel tender as they begin to move. Please take the same pain killer you would take for a headache. You may also find your brace rubs which can cause mouth ulcers. If this occurs please place your wax provided, over the bracket causing the irritation and treat the ulcer with a suitable product from your chemist e.g. Bonjela cool. With the irritation removed the ulcer will soon heal.

Urgent Treatment Out of Hours

For patients requiring urgent treatment to relieve severe pain or prevent your oral condition deteriorating before you can make a normal appointment contact:

NHS Helpline: 111

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