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01784 273 880
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The Malthouse, Wraysbury Road, Staines, Middlesex TW18 4XP

Patient Letter 4th June 2020

Please read ahead of your appointment.

We hope this email finds you and your family in the best of health. We are pleased to announce that our practice will be re-opening to see our patients from the 8th June 2020.

We understand every patient wants to progress their treatment and would like an appointment on the 8th however this will not be possible. We have therefore triaged our patients and will start to see those patients who are on our emergency list first. Which will be those cases with wires sticking in and breakages.

We will then continue to see our patients in there booked times and we will try to complete as much treatment to progress all our patients in the best possible manner.

Whilst many things have changed since the emergence of the COVID-19 virus please rest assured that as an orthodontic practice we are used to dealing with patients in a healthcare setting that requires a high degree of cross infection controls already. We have always been committed to providing the highest standards to protect our patients and staff alike.

We would like to inform you of changes we need to implement to reduce the risk to you, your families and to our staff.

Before your appointment

On the Day of your appointment

When you enter the practice

Once in the Surgery

Changes to the way we see patients

Unfortunately, the virus is still a threat, but we have always used universal precautions and we will continue to do so to protect you our patients and our staff. We are one family at Cygnet Orthodontics, and we want to look after everyone to keep us all safe. Thank you for your help in this matter.

Best wishes,

The Cygnet Team

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